A 99.9% Server Uptime
We’ve built our cloud hosting system using reliable hardware components and heavily tweaked software. Our sysadmins have installed a customized version of SELinux on each of our hosting servers to guarantee optimal safety and reliability. We have set up several DDoS protection tools along with powerful firewall programs to make sure our network is invincible and secure.
Our Linux cloud hosting plans packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
To be able to provide a first–class web hosting service, you can rarely count on the default network configuration in a datacenter. We’ve set up our own custom internal network in an attempt to ensure an ultrasonic connection speed with the outside world.
And thanks to this, irrespective of which data center facilities you select: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you will enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have given our best to minimize all potential risks with our cloud hosting plans and even though our company offers excellent tech support, there are times when the client simply isn’t happy with what we offer. Or he has to migrate to a more powerful web hosting solution, like a VPS server or even a dedicated server.
This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t content, you will receive a full refund.
24/7 Technical Support
We’ve mindfully hand–picked each single member of our 24x7 support department so that we can offer the very best customer support service that you can get. Each of our techs has lots of years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. Moreover, they’re available to you 24–7 – you’ll be able to touch base with them at any time and they’ll respond back to you ASAP.
Their average support ticket response time is under 20 minutes, while with other web hosting firms you have to wait for days. Plus, we offer you a 1–hour response time guarantee. No matter what happens, your questions will be answered in under an hour.