Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Web Hosting Control Panel you can find an exhaustive Help Center section offering tons of educational articles and regularly asked questions. They are compiled by our support team of competent technicians. Simply fill in your question and our intelligent software will return the best possible answer.

  • Top quality support service
  • Video Tutorials

  • For those of you who prefer to discover how to rectify a regularly encountered issue by watching a tutorial video clip, we’ve added a collection of video tutorials to our Web Hosting Control Panel. All the educational videos are brief and simple to comprehend. They offer step–by–step presentations of different web site management tasks.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24/7/365 help desk support service and come with a one–hour response guarantee. Our practiced technical support engineers will be online for you 24 hours a day and will settle any problem that you might have within maximum one hour after the helpdesk ticket submission. In most cases, an answer will be given to you within 20 minutes.