1 hour ticket response
Our team of technicians is focused on delivering fast answers to all your inquiries. We’ll review your tech support ticket as soon as it is received and will get back to you with a solution to the problem within less than 60 minutes after the client support ticket submission. In fact, our average technical support ticket response time is 20 minutes.
A First–Class Customer Care Service
Our client support team representatives have considerable experience in the Linux cloud hosting plans arena and are practiced enough to deliver a swift answer to your problem. If, however, the situation at hand is not within the competency of a technical support engineer, the client support ticket will be forwarded to a programmer or admin for additional assistance.
A User–Friendly Help Center Section
To help you get a quick suggestion on how you can use a given service, we have included a really user–friendly Help Center section in the Web Hosting Control Panel. You can browse through an immense selection of web hosting account administration articles and website administration articles, take a gaze at the F.A.Q. repository or check out our instructional video tutorials.